Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account registration information (name, email, phone)
  • Transaction details and payment information
  • Communications with our support team
  • Identity verification documents

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our escrow services
  • Process transactions and payments
  • Verify user identity and prevent fraud
  • Communicate with you about your account
  • Improve our services and user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with your consent, to comply with legal obligations, to protect our rights, or with trusted service providers who assist in our operations.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability and correction

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for longer periods as required by law.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@payburse.com or through our contact page.

Questions about your privacy?

Our privacy team is committed to protecting your data and answering your questions.

Contact Privacy Team