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Anti-Money Laundering & Know Your Customer Policy

Last updated: November 22, 2025

Table of Contents

  • 1. Introduction
  • 2. Regulatory Framework
  • 3. KYC Requirements
  • 4. Verification Process
  • 5. Transaction Monitoring
  • 6. Suspicious Activity Reporting
  • 7. Record Keeping
  • 8. Sanctions Screening
  • 9. Staff Training
  • 10. Contact

1. Introduction

Payburse Financial Services Limited is committed to preventing money laundering, terrorist financing, and other financial crimes. This AML/KYC Policy outlines our procedures for customer due diligence, transaction monitoring, and regulatory compliance.

All employees, contractors, and users are required to comply with this policy.

2. Regulatory Framework

Our AML/KYC program complies with:

  • Money Laundering (Prohibition) Act 2011 (as amended)
  • Terrorism (Prevention) Act 2011 (as amended)
  • Central Bank of Nigeria (CBN) AML/CFT Regulations
  • Economic and Financial Crimes Commission (EFCC) Guidelines
  • Financial Action Task Force (FATF) Recommendations
  • Nigeria Data Protection Regulation (NDPR) 2019

3. KYC Requirements

3.1 Individual Accounts

To open an individual account, you must provide:

  • Full Name: As it appears on government-issued ID
  • Date of Birth: Must be 18 years or older
  • Residential Address: Verifiable physical address
  • Phone Number: Active Nigerian mobile number
  • Email Address: Valid email for communication
  • BVN (Bank Verification Number): Mandatory for all users
  • Government-Issued ID: National ID, International Passport, or Driver's License
  • Selfie/Liveness Check: For facial recognition verification

3.2 Business Accounts

Business accounts require additional documentation:

  • Certificate of Incorporation (CAC)
  • Tax Identification Number (TIN)
  • Memorandum and Articles of Association
  • Board Resolution authorizing account opening
  • Identification of beneficial owners (owning 10% or more)
  • Identification of authorized signatories
  • Proof of business address

3.3 High-Risk Customers

Enhanced Due Diligence (EDD) is required for:

  • Politically Exposed Persons (PEPs)
  • High-net-worth individuals
  • Businesses in high-risk industries (e.g., money services, casinos)
  • Customers from high-risk jurisdictions

4. Verification Process

4.1 Automated Verification

We use AI-powered systems to verify:

  • BVN against NIBSS database
  • NIN against NIMC database
  • Document authenticity (ID cards, passports)
  • Facial recognition match
  • Address verification via utility bills

4.2 Manual Review

Our compliance team manually reviews:

  • Flagged or incomplete verifications
  • High-value transactions (above ₦1,000,000)
  • Suspicious activity patterns
  • PEP and sanctions screening results

4.3 Verification Levels

  • Level 1 (Basic): Email + Phone verification. Daily limit: ₦50,000
  • Level 2 (Standard): BVN + ID verification. Daily limit: ₦500,000
  • Level 3 (Enhanced): Full KYC + address verification. Daily limit: ₦5,000,000
  • Level 4 (Business): Corporate KYC. No daily limit

5. Transaction Monitoring

We monitor all transactions in real-time using AI and rule-based systems to detect:

  • Unusual Patterns: Sudden spikes in transaction volume or frequency
  • Structuring: Multiple transactions just below reporting thresholds
  • Round-Tripping: Funds moving in circles between accounts
  • High-Risk Countries: Transactions involving sanctioned jurisdictions
  • Velocity Checks: Too many transactions in a short period
  • Mismatch: Transaction type inconsistent with customer profile

5.1 Reporting Thresholds

  • Single transactions ≥ ₦5,000,000 are automatically flagged
  • Cumulative daily transactions ≥ ₦10,000,000 trigger review
  • Cash transactions ≥ ₦2,000,000 require additional documentation

6. Suspicious Activity Reporting

We are legally obligated to report suspicious transactions to:

  • Nigerian Financial Intelligence Unit (NFIU)
  • Economic and Financial Crimes Commission (EFCC)
  • Central Bank of Nigeria (CBN)

6.1 Suspicious Indicators

We report transactions that involve:

  • Funds from unknown or unverified sources
  • Transactions with no apparent economic purpose
  • Customers who refuse to provide information
  • Use of multiple accounts to obscure fund sources
  • Transactions linked to known criminal activity

6.2 Tipping Off

Important: We are prohibited by law from informing customers that we have filed a Suspicious Transaction Report (STR). Asking about STR filings may result in account suspension.

7. Record Keeping

We maintain records for a minimum of 5 years, including:

  • Customer identification documents
  • Transaction records and receipts
  • Account opening forms
  • Correspondence with customers
  • Internal investigation reports
  • STR filings and supporting documentation

Records are stored securely in encrypted databases and are accessible only to authorized personnel and regulators.

8. Sanctions Screening

We screen all customers and transactions against:

  • United Nations Security Council Sanctions List
  • Office of Foreign Assets Control (OFAC) List
  • European Union Sanctions List
  • Nigerian Government Sanctions List
  • Interpol Wanted Persons List

Matches result in immediate account freeze and regulatory reporting.

9. Staff Training

All Payburse employees receive:

  • Mandatory AML/CFT training upon hiring
  • Annual refresher courses
  • Updates on new regulations and typologies
  • Role-specific compliance training

10. Contact

For AML/KYC inquiries, contact our Compliance Officer:

  • Email: compliance@payburse.com
  • Phone: +234 801 234 5678
  • Address: 15 Admiralty Way, Lekki Phase 1, Lagos, Nigeria

To report suspicious activity: suspicious@payburse.com (confidential)

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